Frequently Asked Questions

Find answers to common questions about AI Store. Can't find what you're looking for? Contact our support team.

General

What is AI Store?+

AI Store is a comprehensive platform that provides access to 59+ AI-powered applications designed to enhance productivity, creativity, and business operations. All applications are available through a single, unified interface.

How many applications are available?+

We currently offer 59+ AI-powered applications across 11 different categories, including productivity tools, business applications, creative tools, and development resources.

Do I need to install anything?+

No installation required! All applications run directly in your web browser. Simply create an account and start using any application immediately.

Is AI Store free?+

Yes! We offer a free plan that gives you access to all applications with basic features. You can upgrade to Pro or Enterprise plans for advanced features and unlimited usage.

Getting Started

How do I get started?+

Getting started is easy! Click "Start Free Trial" on the homepage, create your account (no credit card required), and you can immediately start using any of our 59+ applications.

Do I need a credit card to sign up?+

No credit card is required for the free plan. You can start using AI Store immediately without providing any payment information.

How long does the free trial last?+

The free plan is available forever with no time limit. For Pro features, we offer a 14-day free trial that doesn't require a credit card.

Can I use multiple applications at once?+

Yes! You can use as many applications as you need simultaneously. There are no restrictions on the number of applications you can access.

Pricing & Billing

What are the pricing plans?+

We offer three plans: Free (forever free with basic features), Pro ($29/month with unlimited usage and advanced features), and Enterprise (custom pricing for large organizations).

Can I change plans later?+

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges or credits accordingly.

What payment methods do you accept?+

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for Enterprise plans.

Do you offer refunds?+

Yes, we offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact us within 30 days for a full refund, no questions asked.

Are there any hidden fees?+

No hidden fees! The price you see is the price you pay. All features included in your plan are available at no additional cost.

Features & Applications

What types of applications are available?+

We offer applications across 11 categories: Productivity, Business & Finance, Creative & Media, Development & DevOps, Marketing & Sales, Healthcare, Education, and more. Each category contains multiple specialized tools.

Are new applications added regularly?+

Yes! We continuously add new applications and features. Check our "Coming Soon" section to see what's in development.

Can I request a specific application?+

Absolutely! We welcome feature requests. Contact our support team or use the feedback form to suggest new applications or features.

Do applications work offline?+

Most applications require an internet connection as they leverage cloud-based AI services. However, some features may work offline depending on the specific application.

Technical Support

What kind of support do you offer?+

Free plan users have access to community support and documentation. Pro users get priority email support, and Enterprise customers receive dedicated support with SLA guarantees.

How do I report a bug?+

You can report bugs through our contact form, email support@aistore.com, or use the feedback feature within any application.

Is there API access?+

Yes! Pro and Enterprise plans include API access, allowing you to integrate AI Store applications into your own systems and workflows.

What browsers are supported?+

AI Store works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.

Security & Privacy

Is my data secure?+

Yes, we take security seriously. All data is encrypted in transit and at rest. We use enterprise-grade security measures and comply with industry standards including GDPR and SOC 2.

What data do you collect?+

We only collect data necessary to provide our services. This includes account information, usage statistics, and application data. We never sell your personal information. See our Privacy Policy for details.

Can I export my data?+

Yes, you can export all your data at any time. Pro and Enterprise users have access to automated data export tools.

Where is my data stored?+

Data is stored in secure, encrypted cloud servers. Enterprise customers can choose specific geographic regions for data storage to comply with local regulations.

Enterprise & Business

Do you offer enterprise plans?+

Yes! Our Enterprise plan includes dedicated support, custom SLA, on-premise deployment options, advanced security features, and account management. Contact sales for custom pricing.

Can I get a custom integration?+

Enterprise customers can request custom integrations with their existing systems. Our team will work with you to create tailored solutions.

Do you offer training?+

Yes, Enterprise plans include training and onboarding sessions for your team. We also provide comprehensive documentation and video tutorials.

Is there a volume discount?+

Yes, we offer volume discounts for Enterprise plans with multiple users. Contact our sales team to discuss your specific needs.

Still have questions?

Our support team is here to help. Get in touch and we'll respond as soon as possible.